BUSINESS COMMUNICATION (answers to the test)

  • USD
    • RUB
    • USD
    • EUR
i agree with "Terms for Customers"
Sold: 8 last one 11.12.2019
Refunds: 0

Uploaded: 16.09.2014
Content: 16,3 kB

Product description

Task 1
Item 1. Business communication based on knowledge:
1. Sociology;
2. Psychology;
3. Management;
4. Logic;
5. All the above disciplines.
Question 2. The verbal means of communication include:
1. speaking;
2. The written word
3. The oral and written language;
4. The tone of voice;
5. mimicry.
Question 3. Which of the following means of communication are non-verbal?
1. gestures;
2. posture;
3. mimicry;
4. All the above;
5. The expression on his face.
Question 4. Whose perception of the image of another person more objectively?
1. a person with a positive self-esteem, adapted to the environment;
2. emotional woman;
3. The authoritarian type of person;
4. conformal (prone-serving) of the person;
5. The person with low self-esteem.
Question 5. What does not apply to external displays hardness?
1. his head thrown back;
2. The manner of standing, legs wide apart;
3. The habit of sitting, legs crossed;
4. The manner of keeping his hands behind his back;
5. straight open look.

Task 2
Question 1.Po approval A.Piza Australian expert, the greatest amount of information from the other person is transferred to us by:
1. The words;
2. facial expressions, gestures, posture;
3. The tone of voice and intonation;
4. audio equipment;
5. all above listed equally.
Question 2. For effective business meetings, interviews and negotiations:
1. The need to monitor their movements and facial expressions;
2. try to interpret the reaction partner;
3. To understand the language of non-verbal communication components;
4. own non-verbal methods;
5. to use all of the above points.
Question 3. Equality of the participants, the free exchange of opinions and points of view involves a conversation:
1. for the "T" - shaped table;
2. The round table;
3. for the coffee table;
4. for the "U" - shaped table;
5. This psychological aspect is not taken into account.
Question 4. What of these factors could adversely affect the atmosphere of communication at the first meeting?
1. sunglasses with tinted windows;
2. situating glance
3. friendly smile
4. strict business suit
5. handshake
Question 5. What position does not indicate a desire to dominate?
1. Both hands on hips;
2. one hand on his hip, the other leans against the wall;
3. The head slightly raised;
4. The original sign up a partner;
5. sit casually throwing his legs.

Activity 3
Question 1: What type of gestures have the greatest national and cultural identity, and vary considerably depending on the country?
1. gestures illustrators;
2. gestures regulators;
3. gestures adapters;
4. gestures of characters;
5. All of the above.
Question 2: In what cases are used gestures illustrators?
1. to clarify what has been said in words;
2. to enhance the various aspects of the message;
3. to highlight the key points of the conversation;
4. indication of the direction of the hand;
5. In all the above cases.
Question 3. Which of the following is not a sign gestures controller?
1. greeting handshake;
2. frequent nods his head - to speed up the conversation;
3. slow nods his head - evince interest in the conversation;
4. raised up the index finger - the desire to interrupt the conversation at that place or object;
5. American icon "OK", meaning "all is well".
Question 4. In these embodiments, find one that does not involve the use of gestures adapters?
1. In situations of stress;
2. in difficult situations;
3. to clarify what has been said;
4. serve as a sign of experience;
5. All

Additional information

answers to 10 tasks on 5 test questions


1 month 3 months 12 months
0 0 0
0 0 0
In order to counter copyright infringement and property rights, we ask you to immediately inform us at the fact of such violations and to provide us with reliable information confirming your copyrights or rights of ownership. Email must contain your contact information (name, phone number, etc.)

This website uses cookies to provide a more effective user experience. See our Cookie policy for details.