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Conflict, conflict management.
Uploaded: 24.01.2017
Content: Конфликт, управление конфликтами..doc 176,5 kB
Product description
Conflict, conflict management. Abstract. Management
Content.
Introduction .............................................................................. p.3.
I. Theoretical foundations of the conflict
1. The essence of the conflict, its concept ....................................... str.4-5.
2. Types of conflicts ............................................................ str.5-7.
3. Causes of conflict ...................................................... .str.7-9.
II. Analysis of approaches to conflict management
1. Structural methods of conflict resolution ........................... str.9-10.
2. Interpersonal conflict resolution styles ........................ .str.10-12.
3. The organizational approach to conflict management
in a crisis situation ... ......................................................... str.12-16.
III. conflict management practice in different situations ... ......... str.16-20.
Conclusion ........................................................................... ..str.21-22.
References .... ............................................................... Page. 22.