Conflictology Synergy MFPU MIT (All answers 90/100)

Conflictology Answers Synergy Score - EXCELLENT
Collection - 50 questions. Results: 90 to 100 points. Answers highlighted
A random conflict is missing a stage ...
conflict resolution
pre-conflict situation
conflict interaction
awareness of the situation as a conflict

The targets of manipulative influence include ...
aggregate income of the addressee
feelings of envy, shame, guilt, anxiety, joy
dignity
wanting to look good in the eyes of other people

It is not true that when calculating the strength of the response reaction is taken into account ...
no prior warning
Times of Day
lack of time
accident or intentionality

The functions of a mediator in resolving a conflict include ...
defining the rules of conduct in the negotiation process
demonstration to the parties of the true interests behind the positions
validation of proposals
consultation on negotiation skills

To resolve interpersonal conflict, it is necessary ...
be able to defend your point of view
formulate the reason for the contradiction in a gentle and streamlined manner
recognize each other´s rights
look for a general solution

Negotiation technique "fogging" involves ...
partial disagreement with the words of the opponent
complete disagreement with the words of the opponent
partial agreement with the words of the opponent
reframing what the opponent said with subsequent consent

How a person responds to conflict situations is ...
confrontation, accommodation., compromise, avoidance and cooperation
confrontation, competition, avoidance .. cooperation and avoidance
compromise, cooperation, avoidance, confrontation and win-win
compromise, partial concession, avoidance, accommodation and win-win

A two-dimensional model for diagnosing personality behavior in a conflict situation was proposed by
K. Thomas
A.P. Egides
Z.P. Sheinov
AND I. Antsupov

Self-esteem of a person according to the "please others" type is formed through ...
example of parents
parental orders to do their will
positive reinforcement of the child´s actions when he helps the parents
requirements of the first teacher

Errors in soft and hard confrontation include ...
departure from the topic
quick reconciliation
compromises
oncoming, stronger conflicts

Constructive conflict at work is based on
objective reasons
subjective reasons
wrong actions of the leader
wrong actions of the manager or subordinates

"Reporting an incident" in a controlled conflict is
audio recording of the incident
video recording of the incident
a more complete description of the situation with an assessment of what happened from the victim
brief description of the facts of the situation

The characteristics of the "cold world" include ...
fulfillment of obligations
tactful help
compliance with etiquette
no negative ratings

Conflicts at work are caused by ...
wages below the industry average
work schedule that does not coincide with the spouse´s work schedule
low discipline
having conflicting goals

A compromise strategy in conflict management involves ...
reaching consensus when the parties fully satisfy their interests
reaching agreements under which the contradiction that has arisen is temporarily removed in case of mutual concessions
striving to achieve the satisfaction of YOUR interests to the detriment of another, and in case of resistance - fixing the achieved result
lack of tendency for one of the partners or all parties to achieve their own goals

To resolve a non-random conflict ...
it is necessary to eliminate the conflict in the situation and to exhaust the conflict
it is necessary either to eliminate the conflict situation, or to exhaust the conflict
you can only eliminate the conflict situation
you can only exhaust the conflict

The reasons for the conflict are ...
inability to make responsible decisions
excess of information
forced situation
occurrence of obligations

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