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Conflicts. Abstract. Organizational behavior
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Uploaded: 24.01.2017
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Conflicts. Abstract. Organizational behavior
Content.
Introduction ........................................................................ page 3 ..
1. The concept of an industrial dispute. its essential
............................................................... ..str.4-5 characteristics.
2. Causes and types of industrial conflicts. Design
and destructive conflicts ............................................. ... str.5-8.
3. The main styles of behavior in a conflict situation ............ str.8-10.
4. Resolving Conflict in a personal-emotional
........................................................................... ..str.10-11 field.
5. The behavior of the head of the conflict management features
During this period .................................................................. .str.11-12.
6. Methods of conflict resolution .................................... ..str.13-14.
7. The role of the leader in conflict resolution ........................ str.14-17.
8. The practical part ...................................................... ..str.17-21.
9. Conclusion ............................................................... ... p.22.
10. References ............................................................... ..str.23.