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Product description

Workbooks "Personnel Management" (TDM -93) RIU TANTAL

Situation 1
You are the manager of the Human Resources and conduct initial screening of staff in the organization, using one of the most common current methods of selection - examination of handwriting. To you I came to one of the candidates for the vacant position on the role of which select any of their relatives or friends. Ask him to write his dictation text to the 7- to 10 lines. Rate the handwriting on the proposed factors below, which in each of the seven sections, select one indicator.
Situation 2
Mechanical Plant has the highest percentage of turnover among fitters - assemblers main conveyor (turnover reaches 8070 per year). Job collectors is simple and monotonous, it does not require much physical effort. Education collectors is made directly at the workplace for four hours.
Acceptance of the plant shall collectors personnel department without masters or other executives. Applicants fill out a standard form and pass an interview with the inspector of the personnel department, which decides on employment, approved by the head of the personnel department.
1. Is there, in your opinion, the relationship between high turnover among fitters - assemblers and the method of their selection? How to improve this process?
Situation 3
The workers' settlement worked engineer architectural building control inspector L. In district appoint a new architect. From the earliest days of joint activity they do not get along. Between them there was a conflict, which lasted for two years. As a result, LA was released from his position, although it is a conscientious worker and knowledgeable.

Task 4
Engineer - programmer summoned the head of the department and said to be hard work - will have to sit for a week - another overtime. "Please, I am ready, - said the engineer, - business is business." The work has brought senior technologist. He said,
1. to get a grasp in a problematic situation and answer the questions: What is the nature of the work done by the programmer? Why is the job was canceled supervisor? What should the engineer - the programmer?
2. What is the cause of the conflict?
3. How to get out of this conflict?
Situation 5
Lyudmila Vlasova graduated from the psychology department of Moscow University, then graduate school and defended her PhD thesis on "Alternative methods of resolving interpersonal conflicts in the workplace." After 10 years of a teacher in a Moscow university, she moved to the post of adviser to the center of psychological care. Within 3 years, Ludmila has been providing practical support to children from disadvantaged families, conflict resolution in schools and institutions, consulting representatives of the district administration. Work gives great satisfaction Lyudmila,

Additional information

It enables us to provide real assistance to specific individuals, to practice the theoretical knowledge, meet interesting people. While the salaries received barely enough to make ends meet.
Situation 6
The multinational corporation started its operations in Russia and the establishment of three joint ventures, joint venture "Vostok", "Centre" and "West". One of the first meetings to identify management strategies of these enterprises, led the regional vice - president, a decision was made about the need to train all managers of new businesses the basics of financial management. Development of programs and organization of training was assigned to the regional director of human resources.
QUESTIONS: 1. What is the cause of the conflict? Comment on the positions of the parties.
2. How do you assess the actions of the director of human resources? How
Situation 7
Regional Director for CIS of the multinational pharmaceutical company has invited teachers of the Moscow Business School to prepare a training program for managers of regional offices.
1. Why should begin training program to employees of business school?
2. Advise the steps of preparing
Situation 8
Alexey Kabanov, personnel director of trading firm "Saturn", is back with a workshop on human resource management with a set of new ideas and enthusiasm to realize them. It seemed most interesting topic of planning and career development. Alex spoke about it to the Director General of "Saturn" company which unites three major stores in different parts of Moscow. General Director Alexei interested in the story and asked him to prepare a special session for top managers "Saturn". Two weeks later, Alex held a one-day workshop with 12 senior executives of the company. (Director-General received a last-minute decision not to participate in the seminar,
1. What is the reason derived Alexei result? 2 How it should be done?
2. What should I do in this situation?
Situation 9
The department of human resources of the European headquarters of a multinational corporation had an anonymous employee survey in order to clarify their relationship to the certification procedure carried out at the headquarters of the classical scheme of the annual attestation interview with the head, a special evaluation forms, and plan
1. What do the survey results?
2. What is the cause of this situation?
3. What measures to improve the evaluation system would you suggest the human resources department's headquarters?
The situation 10
John Smith is the director of the Kiev branch of a multinational pharmaceutical company. The branch was established on the basis of the local plant, the acquired company. One of the priorities for John to create a system of personnel management. His company is known worldwide as one of the leaders in the field of application


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