Reduce SaaS churn: auto emails to inactive users

The seller is blocked and sales of the product are suspended

# Daily check of inactive users in Google Sheets and email re-engagement via Gmail

This automation helps SaaS companies reduce user churn by automatically identifying users who haven’t logged in for over 30 days and sending them personalized re-engagement emails. The workflow runs daily on a schedule using data from Google Sheets and AI-powered processing.

## Who it´s for
- SaaS companies aiming to reduce user churn
- Marketers automating communication with inactive customers
- Product owners using Google Sheets as a user database
- Teams leveraging AI for data processing without coding

## What the automation does
- Runs daily at 9:00 AM via cron schedule
- Fetches user data from a Google Sheets URL
- Extracts data using an AI agent (LangChain + Bright Data MCP)
- Processes last login dates with OpenAI to calculate days of inactivity
- Sends re-engagement emails via Gmail API if inactive for more than 30 days
- Skips active users

## What´s included
- Ready-to-use n8n workflow
- Trigger and handler logic
- Integrations with Google Sheets, Gmail, Bright Data, and OpenAI
- Basic text instructions for setup and adaptation

## Requirements for setup
- n8n account (cloud or self-hosted)
- Access to a Google Sheet containing user data
- Active Gmail account with API enabled
- API keys for OpenAI and Bright Data MCP
- Configured environment variables in n8n

## Benefits and outcomes
- Reduced user churn through timely re-engagement
- Full automation without manual intervention
- Time savings for marketing and product teams
- Flexibility in adjusting inactivity thresholds and email content
- Scalability to thousands of users
- AI-powered data parsing and analysis without coding

## Important: template only
Important: you are purchasing a ready-made automation workflow template only. Rollout into your infrastructure, connecting specific accounts and services, 1:1 setup help, custom adjustments for non-standard stacks and any consulting support are provided as a separate paid service at an individual rate. To discuss custom work or 1:1 help, contact via chat