Thesis Psychological content of conflict

Thesis psychological content of conflicts in the workplace, 2016
Introduction 5
1 Theoretical aspects of the study of psychological content
conflicts in the workplace 9
1.1 Conflicts in the workplace: causes and functions 9
1.2 Structure and levels of conflict 18
2 Empirical study of psychological content
conflicts in the workforce 32
2.1 Methods and organization of empirical research 32
2.2 Analysis of the results obtained 39
2.3 Program of social and psychological training in management
conflict 48
2.4 Processing and interpretation of the received data 53
Conclusion 63
References 65
Appendix A Training Program 68