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Sales scripts for tourist agencies
Uploaded:
07.09.2019
Content: Конструктор скриптов с примерами.pdf 981,14 kB
Content: Конструктор скриптов с примерами.pdf 981,14 kB
Product description
A guide for executives and managers of travel agencies on writing sales scripts. It can be used to train novice employees and improve the work of experienced travel agents in order to increase conversion to sales.
Additional information
Contents:
1. SCRIPT FOR INCOMING CALLS
2. SCRIPT FOR PRESENTATION LETTER
3. SCRIPT FOR REPEATED CONTACT / DISCUSSION OF OPTIONS
4. HANDLINGS OBJECTIVES
5. SCRIPT OF FAREWELL CONTACT
6. APSELLS AND DOWNSELLS
7. POST- SALE SCRIPT
BONUS: PSYCHOLOGICAL BLOCK
TRIGGERS IN A TRAVEL AGENCY
WHY DO YOU NEED SCRIPTS AT ALL
TOP 10 HARMFUL MINDSETS: CHECK YOUR SALES DEPARTMENT
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